The ODFC cyber services are almost FREE and it is based on subscription to keep it sustainable in the long term. The subscription fee is charged per week/upfront, which varies as per the type of service and is nonrefundable.
If you are a beneficiary of the ODFC subscription-based services then you may recommend this to others, especially with someone who needed it so they get benefitted too.
At The ODFC, we can help you in case you are facing any type of cybercrime issue such as hacking, banking fraud, UPI fraud, Loan Harassment & Blackmailing Problems. Our quick response team will take action based on your situation and the level of problem face by you.
Following actions is considered harassment:
📌 Hacking your phone data and blackmailing you.
📌 Contacting your friends and relatives about your debt without your knowledge or acceptance.
📌 Calling you repeatedly and putting mental pressure to pay the loan EMI.
📌 Threatening you or your family or relatives.
📌 Trying to humiliate you by visiting your place of business or home without notice.
📌 Insulting you in public or by circulating WhatsApp messages that you are in debt and unable to pay.
What are the RBI guidelines for loan recovery agents?
📌 The RBI has issued some rules for debt collectors (third-party recovery agents) that protect consumers from abuse and mental harassment.
RBI rules include:
📌 The loan recovery agent(s) cannot visit your home without an appointment.
📌 The loan recovery agent(s) cannot call you at work or visit your office without notice.
📌 The loan recovery agent(s) cannot insult or intimidate you in any manner.
📌 The loan recovery agent(s) can't use abusive language while interacting with you.
📌 The loan recovery agent(s) need to carry the bank’s identification and authorization letter.
📌 The loan recovery agent(s) cannot contact you before 7 am and after 7 pm.
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